How MyOlakai dispatches
The all-in-one platform for your business.
- 1Ring
An urgent call comes in at 9:42 PM. Ava picks up on the first ring and flags it as an emergency.
- 2Answer
She takes the address and the problem in plain conversation, then finds the next open slot on your schedule.
- 3Booked
The job lands on the board, a tech is dispatched, and the customer gets an SMS confirmation.
- 4Reviewed
An hour after the tech marks it done, the customer gets a text with a one-tap link to your Google reviews.
AI Phone Answering24/7 Emergency DispatchMaintenance RecallCommercial & Residential
The workspace
Every call, one screen.
The AI answers, books the job, and files it here — caller, transcript, recording and next step in a single worklist your front desk can clear.
Google reviews
More five-star reviews, without asking twice.
Reviews are how the next homeowner picks a shop. MyOlakai asks every happy customer for one, at the right moment, so your rating grows while your techs keep working.
- Sent for you
About an hour after a job is marked done, the customer gets one text. Nobody on your team has to remember to ask.
- Straight to the stars
The link opens your Google review box, not your listing, so a happy customer is one tap from five stars.
- Only the right people, at the right time
Only customers who agreed to texts, never between 8 PM and 8 AM, and Reply STOP always works.
Text message · 1 hour after the job
MyOlakai: Thanks for choosing Summit Service Co! How did we do? We'd love a quick review: g.page/r/coolbreeze/review Reply STOP to opt out.
Rate Summit Service Co on Google
One tap to post
Platform
Eight capabilities. One client record.
Everything your business runs on, in one tenant-isolated system.
1.1
24/7 AI dispatch & call answering
Round-the-clock AI answering for urgent and after-hours calls that books jobs into technician schedules instantly.
1.2
Technician dispatch board
Multi-tech, multi-zone dispatch calendar with immediate emergency booking and route-efficient slot management.
1.3
Diagnostic transcription
On-site customer conversations & phone triage transcribed and auto-structured into diagnostic work orders.
1.4
Customer & equipment CRM
One profile carrying property service history, equipment make/model, warranty status, and all call and SMS logs.
1.5
Maintenance recall
Automated routine-service reminders, service-due recalls, and reactivation campaigns for past service clients.
1.6
Work orders & estimates
Equipment inspection checklists, diagnostic logs, photo attachments, and full service audit trails.
1.7
Revenue & job analytics
Service revenue, completed calls, technician billable hours, and emergency call conversion in real time.
1.8
Field operations
Role-based technician permissions and after-hours emergency escalation.
Analytics
Where the revenue leaks, and what closed it.
Revenue trends and forecasting, no-show and cancellation rates, technician workload, customers overdue for service and missed-call recovery — reported on one set of numbers instead of five exports.
Service revenue
Trend and forecast by technician
Completed calls
Emergency vs scheduled maintenance
Tech utilisation
Billable job vs drive hours
Service due
Customers due for routine service
Missed-call recoveryLast 12 weeks
Calls answered by AIConverted to bookings
Pricing
Flat monthly. No per-call billing.
Every plan includes scheduling, records, reminders and the full client record. 12-month agreement, billed monthly.
Pricing built for service businesses
Flat monthly plans based on technician seats and call volume. We'll recommend the right tier on the demo.
Book a DemoYour new team
Meet your new front desk.
Pick the voice your customers hear. Every one answers day and night, sounds natural, and speaks English and Spanish.
Sign up today. Take calls tomorrow.
A 45-minute walkthrough on Zoom, at a time you pick: your services, your call flow and your schedule, set up with you. No migration project.